Terms of service

Terms of Service

Overview

This website and online store are operated by RAMON VIEITA LLC. Throughout the site, the terms “we,” “us,” and “our” refer to RAMON VIEITA LLC.

We provide this website, including all information, content, features, tools, products, and services available through it (collectively, the “Services”), to you subject to the following Terms of Service.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By visiting our website, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our Services.

1. Eligibility and Account Information

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the necessary consent from a parent or legal guardian.

When using our Services, you may be required to provide information including your name, email address, billing information, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, colors, images, dimensions, and other information as accurately as possible.

However, product colors and appearance may vary depending on your device, screen settings, lighting, manufacturing variations, or other factors.

We reserve the right to:

  • Modify product descriptions or specifications at any time
  • Discontinue products without prior notice
  • Limit quantities available for purchase
  • Restrict sales to certain individuals, regions, or jurisdictions

Product availability is not guaranteed.

3. Orders

Submitting an order constitutes an offer to purchase products from us.

We reserve the right to accept, decline, limit, or cancel any order at our discretion, including in cases involving suspected fraud, pricing errors, product availability issues, payment problems, or other legitimate business reasons.

An order is considered accepted only after we have successfully processed payment and confirmed the order.

Please review your order carefully before completing your purchase. Once an order has entered processing or has been shipped, we may be unable to modify or cancel it.

Returns and exchanges are governed by our Refund Policy.

Products purchased through our store are intended primarily for personal or household use unless otherwise agreed.

4. Prices, Payments, and Billing

Prices, promotions, discounts, and product availability may change without notice.

The price charged will be the price displayed at checkout at the time your order is submitted.

Unless otherwise stated, product prices may not include applicable taxes, customs duties, import charges, shipping fees, or other government-imposed charges.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided is accurate and complete
  • You authorize us and our payment service providers to charge the applicable amount

We reserve the right to correct pricing or billing errors.

5. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Local delivery disruptions
  • Incorrect or incomplete customer addresses

Customers are responsible for providing an accurate shipping address.

Please refer to our Shipping Policy for additional information regarding delivery, tracking, and shipping terms.

6. Returns and Refunds

Returns, refunds, exchanges, damaged items, and other post-purchase matters are governed by our Refund Policy.

Customers should review the Refund Policy before making a purchase.

Applicable statutory consumer rights are not affected by these Terms.

7. Intellectual Property

Unless otherwise stated, the content available through our Services, including text, graphics, logos, images, videos, website design, software, and other materials, is owned by or licensed to RAMON VIEITA LLC or the applicable rights holders.

You may use our Services only for lawful, personal, and non-commercial purposes.

Without prior written authorization, you may not reproduce, distribute, modify, republish, sell, license, publicly display, or otherwise exploit protected content available through our Services.

Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.

Shopify and its associated trademarks are owned by Shopify and its affiliates.

8. Optional Third-Party Tools

Our Services may provide access to tools, applications, or functionality operated by third parties.

We do not control these third-party tools and provide access to them on an “as is” and “as available” basis.

Your use of third-party tools is at your own discretion and may be subject to separate terms and privacy policies.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, accuracy, security, privacy practices, products, or services provided by third parties.

Accessing third-party websites is at your own risk.

Before making a purchase or providing personal information through a third-party website, please review that third party’s terms and policies.

10. Relationship With Shopify

Our online store is powered by Shopify, which provides the technology used to operate our e-commerce Services.

All sales conducted through this store are transactions directly between you and RAMON VIEITA LLC.

Shopify is not the seller of products offered through our store and is not responsible for product quality, fulfillment, returns, refunds, damages, or other matters arising from transactions between you and us.

11. Privacy

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers necessary to provide our Services.

Please review our Privacy Policy for further information about how personal information is collected, used, stored, and disclosed.

12. Reviews and Feedback

If you submit reviews, comments, suggestions, photographs, ideas, or other feedback to us, you confirm that you have the right to provide that content.

You must not submit content that:

  • Violates another party’s intellectual property rights
  • Contains unlawful, abusive, defamatory, obscene, or misleading material
  • Contains malicious software or harmful code
  • Misrepresents your identity or experience

Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use feedback submitted to us for operating, improving, and promoting our Services.

13. Errors and Inaccuracies

Our Services may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

14. Prohibited Uses

You may not use our Services:

  • For unlawful or fraudulent purposes
  • To violate applicable laws or regulations
  • To infringe intellectual property or privacy rights
  • To transmit malicious code
  • To harass, threaten, abuse, or harm others
  • To provide false or misleading information
  • To send spam or unauthorized advertising
  • To impersonate another person or organization
  • To interfere with the security or operation of our Services
  • To collect personal information without authorization
  • To circumvent security or access-control measures

We may suspend or terminate access to our Services if we reasonably believe these Terms have been violated.

15. Automated Systems and Agents

Automated systems, bots, crawlers, agents, scraping tools, or similar technologies may not access or interact with our Services in violation of applicable law, technical restrictions, our instructions, or these Terms.

Automated systems must not disguise automated activity as human activity, circumvent CAPTCHAs, evade access restrictions, or interfere with the operation or security of our Services.

We reserve the right to restrict or block automated access where reasonably necessary.

16. Termination

We may suspend or terminate access to all or part of our Services where permitted by law, including where these Terms are materially violated.

Termination does not affect obligations or liabilities arising before termination.

Provisions that by their nature are intended to survive termination will remain effective.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis unless expressly stated otherwise.

We do not guarantee that access to the Services will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, RAMON VIEITA LLC and its affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless RAMON VIEITA LLC and its affiliates, employees, agents, contractors, licensors, and service providers from third-party claims resulting from:

  • Your material violation of these Terms
  • Your unlawful use of the Services
  • Your infringement of third-party rights

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

The affected provision will be enforced to the maximum extent permitted by applicable law.

21. Waiver and Entire Agreement

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our posted policies, constitute the agreement governing your use of our Services.

22. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where permitted by applicable law.

23. Governing Law

These Terms will be governed by applicable law and interpreted subject to any mandatory consumer protection rights available in the jurisdiction where you reside.

To the extent permitted by law, disputes involving RAMON VIEITA LLC will be subject to the jurisdiction of the competent courts associated with our principal place of business.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal obligations.

The most current version will be posted on this page.

Where required by law, we will provide appropriate notice of material changes.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms, subject to applicable law.

25. Contact Information

Questions regarding these Terms of Service may be sent to:

RAMON VIEITA LLC
10407 Briarcliff Rd E
Jacksonville, Florida 32218
United States

Email: huayucun80650@outlook.com
Phone: +1 570-387-2840

Business Registration / EIN: Use the exact number shown on your official company documents if you choose or are required to publish it.